and many others. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Our helpful guide shows you how to change the admin password on your BT Hub. First, you need to connect to the router's web management page, so that you can change the settings that you want. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. How do I use my Smart Hub as a modem only? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. (Make sure you're connected to your home network.) To set up port forwarding, click a dropdown for your model of Hub. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). If this happens get in touch with us. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If you've turned Separate Bands on, you'll be able to select the channel for each band. >, How do I see which of my BT Hub's wireless bands my device is connected to? Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Switch off the router and switch it back on again. Press 'Enter'. The Hub Manager is where you can change or view your Hubs settings. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. >, How do I turn wireless on and off on the BT Hub? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. >, How can I set up or change the admin password on my BT Hub? >. You'll find it on the back of the Hub if you haven't updated it. Here's how to set up a Hub 4 or Hub 5. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How do I set up port forwarding on my BT Hub. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. >, BT Home Hub 5 - Information and troubleshooting guide. Instead the Home Hub 5 connects to the Openreach modem (or ONT). It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How do I set up port forwarding on my BT Hub? When searching for your Hub on your device, you'll have to select which band to connect to. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. However, if the Wi-Fi has dropped out, you might not see the settings. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You'll then be able to change these settings: Separate Bands. 15h14. How do I restrict the wireless devices that can connect to my Hub? im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Follow the instructions that automatically appear on the screen to change your password. From the Hub Manager, click on Advanced Settings, then Wireless. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you want to make any changes to the hub settings, you'll need the admin password. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Try connecting your device to the router with an ethernet cable instead of using wireless. WPA2 - the default setting (we strongly recommend you use this). BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. You can turn it on or off. Then follow these simple instructions: You will be asked to enter a password. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Unsurprisingly, we've called this gizmo Smart Scan. Whats next? You can configure your Hub to use Dynamic DNS. Go back to: Here are some answers to help you It's also easy to see the Hub Manager across all devices. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Remember you need to save any changes you make. 16-08-2022 View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Check that youre using a device that is connected to your BT broadband network. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Wireless mode In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Make sure that your computer is connected to the Smart Hub via Ethernet or . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. >, How do I turn off BT Access Control for a device? Well help you ease the pain and get you to a solution - fast! If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Slide the two parts of the Hub's power plug together until they click into place. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. There are a few things to try here. Click on the title and picture of your Hub to see links to all our help. You can re-use your filter and Ethernet cables so please keep them. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. The password should now be changed to something of your choice. Announcements, Guides & Community Updates. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. WPA-Auto - if you're having problems connecting older devices. By default, your Smart Hub will have this switched off. >, What is the Wireless mode feature on my BT Smart Hub? Distinguished Sage, never noticed http vs https. Youll also need to add a password hint. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Every device that uses the internet sends its packets of data through specific ports. Your hub is only accesible on your home LAN hence it is http and not https. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Here's how to set up a Hub 3. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. This will open the Hub Manager, Enter the admin password. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). If all else fails, give BTs Helpdesk a call on 0800 800 150. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub It's also easy to see the Hub Manager across all devices. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. The default mode here is Mode 1. How do I create a Port Forwarding rule on my Smart Hub? Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Learn how your comment data is processed. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. WPS >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. You can edit names and devices anytime you want. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? They'll give you all the details you need. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Alternatively choose your Hub from the dropdown to find out how to connect. You'll need your Hub's wireless network name and password. First of all, you need to be at home using a device thats connected to your BT broadband hub. This last screen permits me to then continue and arrive at the hub home page. If it isn't blue, see connection troubleshooting below for help with connecting. It only works when Separate Bands is off. He was once Deputy Editor of Mail Online and remains in therapy to this day. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. IP address This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. You can then enter your password in the usual field to access BT Hub Manager. A master socket is the main socket for the phone line in your home. When your device connects, it automatically chooses the . Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Go to the Smart Hub 1 guide. How can I set up or change the admin password on my BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Choose BT Access Control from the options. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. How can I turn it on and off? If you have it, unplug all your old broadband kit, including your old power plug. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar The default BT Smart Hub IP Address is: 192.168.1.254. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? With BT Hub Manager you can restrict internet access from certain devices during particular time periods. The video below shows you how to set up your BT Smart Hub. Only change it if you're having connection problems with your device. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. on It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Enter your BT hub admin password. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Press the Power button on the back of the Hub to turn it on. How do I assign multiple Static IP addresses on the Smart Hub? Enter your current password followed by your new one. Here is our step-by-step guide to accessing BT Hub Manager. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Richard, I run Windows 11 and using Edge is fine. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device >, What is the Smart Wireless feature in my BT Hub? This site uses Akismet to reduce spam. And some questions nobody really wanted the answers to. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). 16-08-2022 If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? You dont want your neighbours taking advantage of the internet connection that youre paying for! Your Hub will be called something like BT-XXYYXX. It may be your browser causing the issue do check in its settings or in your Antivirus program. >, How do I set up port forwarding on my BT Hub? Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? 16-08-2022 When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. >, Where do I find the default admin password for my BT Hub? >. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. how do I find out what download speed I should be getting? The BT Mini Hub doesn't support application sharing or port forwarding. You want to fiddle with the settings of your BT Smart Hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? It's not an extension socket. Copyright 2022. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How do I connect my device to my BT Hub by Ethernet cable? If you do have a problem with the Wi-Fi, this may reveal what it is. The light on the front will change colours while your Hub sets itself up. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Looking for tips on how to squeeze the best performance from it? By default, your Smart Hub will have this switched off. Have you tried Chrome or another browser. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Then prompt your device to connect to the Hub. Channels So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Set the security level for your Hub's wireless connection -. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. For security reasons you might want to change the admin password for your smart hub manager every now and again. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. None - anyone can connect to your wireless network without entering a password. You'll find it on the back of the Hub if you haven't updated it. If you want to make any changes to the hub settings, you'll need the admin password. Got a BT Business Smart Hub 1? Then click on Advanced Settings. Network Name Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem on This takes a few minutes. From the Hub Manager, click on Advanced Settings, then Wireless. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Then fill in the details for your Dynamic DNS service. 16-08-2022 Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Full Fibre customers wont use microfilters. How can I turn it on and off? >, Where do I find the default admin password for my BT Hub? How do you turn off wifi? If it's not listed you'll need to create a new port forwarding rule. If you have it, unplug all your old broadband kit, including your old power plug. Note: you'll need a Dynamic DNS service provider to use this feature. This will open the Hub Manager. 3. How do I control the time when devices can access the internet on my Smart Hub? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. The video below shows you how to set up your BT Smart Hub. If you're still having trouble try our community forum. If you've still got problems, try our Broadband troubleshooter>. Web admin interface of the BT Smart Hub 2 router. How do you access the BT Smart Hub Manager? Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. You can re-use your filter and Ethernet cables, so please keep them. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. It's not an extension socket. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. You'll need your Hub's wireless network name and password. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Every device that uses the internet sends its packets of data through specific ports. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. It's on or it's off. No, it really is that simple. Youll be asked to enter the new password twice, to make sure its correct. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address.

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